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Policies


Returns and Exchanges:
All exchanges/returns must be pre-approved within 30 days from the time that you receive your item.
You can obtain pre-approval by emailing service@YogaProps.com, or by phoning 415/285-9642. Authorized returns are for store credit only. Your credit will be valid for one year. Returns can be subject to a 10% restocking fee. Shipping is not refundable. Eyesbags�, books, tapes, videos, CDs, DVDs, and Usage Guides cannot be returned. If you return an item to us in less than "as new" condition, we must charge you for the deficit in value.

Canceled Orders:
If you decide to cancel your order and it has already shipped, you will be responsible for returning it at your own expense. In addition, you will be charged for our shipping the product to you and issued a store credit for the difference. If the package has been opened, a 10% restocking fee will apply.

If you refuse a shipment, you will be charged for shipping of the product both ways. A store credit will be issued for the value of the product, less 20% restocking fee.

International Shipping:  Please contact us by phone or email to obtain foreign shipping quote.

Medical Disclaimer:  Claims of benefits from using yoga equipment derive from our own experiences and observations. We are not medically trained. Please consult a health professional before using yoga aids or any other exercise equipment.

Communicating With Us:  
     Phone:  415/285-YOGA (9642)
     Fax:       415/920-9642
     Email: service@YogaProps.com

Visiting Yoga Props:  When you buy yoga equipment at our warehouse, you avoid shipping charges. You also have the opportunity to try items that interest you in our beautiful studio before buying.   Please make an appointment before coming (415/285-9642  or  service@YogaProps.com).    We conduct our business primarily over the phone and internet, and we need to make sure that a member of our staff will be available to help you. If you show up unexpectedly, we might not be able to accommodate you.

Wooden Items: are sometimes back ordered and must be built for your order. A non-refundable 50% deposit will be charged upon order, balance charged when we ship.

Our furniture is handmade in our San Francisco wood shop. We inspect each piece we finish. If we determine it is cosmetically challenged, we sell it at a reduced price.